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Elements and Performance Criteria

1. Identify global supply chain products and services
   • Products, services, markets and stakeholders in the global supply chain are identified
2. Value added by suppliers in the global supply chain is confirmed
3. Supply chain policies and procedures are identified
4. Performance and relationship history of suppliers in the global supply chain is reviewed
5. Transportation, shipping and warehousing services for products and materials are identified
6. Australian and international legislative and regulatory obligations are determined
7. Formalised and documented contracts, including specifications, are reviewed
8. Level of authority to perform in the global supply chain is verified
9. Confirm relationships with suppliers and customers
   • Digital systems and applications used to track progress and outcomes in the global supply chain are confirmed
10. Quality standards and processes are communicated to stakeholders, in accordance with supply chain policies and procedures
11. Commercial relationships are fostered using approved communication tools and channels
12. Stakeholder adherence to import and export regulations is monitored, in accordance with supply chain policies and procedures
13. Negotiations and dispute resolutions are conducted, in accordance with supply chain policies and procedures
14. Monitor global supply operations
    • Use of digital systems and applications by stakeholders is monitored, in accordance with supply chain policies and procedures
15. Production specifications and processes are monitored to ensure delivery time frames are met
16. Inventory flow is monitored, in accordance with supply chain policies and procedures
17. Transportation, warehousing and distribution centres are monitored, in accordance with supply chain policies and procedures, to ensure targets are being met
18. Quality control standards for products and services are monitored, in accordance with supply chain policies and procedures
19. Risks are identified and monitored, in accordance with supply chain policies and procedures
20. Maintain supply chain compliance
    • Compliance to contractual requirements is tracked, in accordance with supply chain policies and procedures
21. Non-compliance with supply chain policies and procedures is investigated to determine cause
22. Corrective actions for non-compliance are communicated to stakeholders, in accordance with supply chain policies and procedures
23. Feedback from stakeholders is sought on issues of concern and production practices in the global supply chain
24. Implement improvements to global supply chain operations
    • Data and information from digital systems and applications is collated and analysed, in accordance with supply chain policies and procedures
25. Outcomes from stakeholder feedback and compliance monitoring are evaluated
26. Recommendations to improve global supply chain systems and operations are disseminated to approved stakeholders
27. Changes to supply chain processes, practices and procedures are communicated to stakeholders

Range Statement

Range is restricted to essential operating conditions and any other variables essential to the work environment. Non-essential conditions may be found in the Companion Volume Implementation Guide.

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Performance Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all the requirements of the elements and performance criteria on at least one occasion and includes

collating and analysing data and information from digital systems and applications communicating with supply chain stakeholders on: corrective actions for non-compliance policies and procedures processes in the global supply chain quality standards conducting negotiations and resolving disputes confirming: digital systems and applications used to track progress and outcomes transportation, shipping and warehousing services value added by suppliers determining Australian and international legislative obligations disseminating recommendations to improve global supply chain systems and operations evaluating outcomes of compliance monitoring and feedback from stakeholders fostering commercial relationships using approved methods and tools identifying products, services, markets and stakeholders in the global supply chain identifying supply chain policies and procedures investigating non-compliance actions to determine cause monitoring: adherence to import and export regulations compliance to contractual requirements delivery timeframes digital system and application use inventory flow production specifications and processes quality control standards for products and services supply chain risks transportation, warehousing and distribution centres obtaining feedback from stakeholders on issues of concern and production practices preparing reports on production efficiency, processes and practices reviewing contracts, specifications and supplier performance and relationship history verifying level of authority to perform in the global supply chain.

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Knowledge Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all the requirements of the elements and performance criteria and includes knowledge of

Australian and international legislative obligations communication channels and tools compliance systems and corrective non-compliance actions contractual requirements including: amounts and types of products to be delivered details and procedures for outsourcing dispute resolution mechanisms duties and tarrifs payable methods of pricing and payment terms quality of products to be supplied regulatory compliance specifications transportation details variations to costs digital systems and applications used in global supply chains global markets including product sourcing and production processes import and export regulations inventory flow in global supply chains negotiation methods and dispute reolution strategies quality control standards and processes report requirements supply chain policies and procedures risks that impact suppliers including: changing technology delivery and distribution delays environmental impacts expertise governement policies labour force activity quality control resource availability trade agreements transportation and distribution centres in global supply chains types of contracts and commercial relationships value adds in global supply chains.

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